Privacy Policy

Who we are

This website is operated by Joel Baker-Smith trading as joeldrawsbuildings. References to "we", "us", or "our" in this policy refer to Joel Baker-Smith.

If you have any questions about this policy, please contact us via the commissions page.

What data we collect

When you place an order, we collect:

• Your name and email address
• Your delivery address and phone number
• Details of the print(s) you have ordered

Payment information is handled entirely by Stripe and never passes through or is stored on our servers. Please see Stripe's Privacy Policy for details of how they handle your payment data.

How we use your data

We use your personal data solely to:

• Process and fulfil your order
• Send your order to The Print Space for production and dispatch
• Send you a receipt and order-related communications

We do not use your data for marketing purposes, and we do not sell or share your data with third parties except as necessary to fulfil your order (Stripe for payment processing, The Print Space for fulfilment).

Data retention

We retain your order information for as long as required to fulfil the order and comply with our legal obligations (typically up to 7 years for financial records). You may request deletion of your personal data at any time by contacting us.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict our processing of your data

To exercise any of these rights, please contact us via the commissions page.

Cookies

We use cookies to remember your consent preferences and to support the Stripe payment flow. See our Cookie Policy for full details.